Well, it’s been some time since I last settled into writing the first series of articles on this blog. Since then I, and our whole team, have been involved in many new and exciting retail initiatives, encompassing macro and micro space planning optimisation, assortment planning, virtual store research, aisle management and many innovative shopper insights projects all around the world, all of which have added enormously to our experience and breadth of retail knowledge here at Fifth Dimension. Our software development teams have also been busily building new generations of our advanced software for release this coming year, and so [...]
Through 2003 to 2005 Unilever and United Co-op Stores collaborated on designing, testing and implementing a ‘Perfect Store’ layout. Research was commissioned in response to a realization that important Shopper Missions were poorly supported by the layout of typical convenience stores.
We look at Unilever’s’ initial findings and the Virtual Store tests we conducted to understand local shoppers’ reactions to the layout changes. We discuss the insights gained, the new store layout principles developed for refurbishing the format and their subsequent implementation in the pilot store .
The pilot validated the research and proved that, after an initial sales surge, average weekly sales stabilized 8.9% up overall; average spend per customer rose by 9% and the pilot store’s gross profits increased by 9.7%. These improvements were then rolled out to more convenience stores in the Co-op portfolio with similar success. [...]
Look out for a new series of articles on how Aisle Management is evolving from the well established principles of Catgory Management.
In the series we’ll look at how the new approach is changing the relationship between brand manufacturers and retailers, and how they will work together in the future. We’ll discuss it’s role in Shopper Marketing in Retail and what it will take to be a leader.
